You can’t post conmments that contain an email address. Just keep writing them. I still use the 4D and am very thankful for your help. Did this solve your problem? Nov 21, Husqvarna Designer I.

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Went on Viking site and sent off an e-mail to their software support folks who replied that I should download and reinstall a driver for the dongle and gave me the path to it on their site.

The problem is that the hasp is not recognized. I am sad to hear that you have had this problem of blame and lack of support from Viking. Are you a Husqvarna Sewing Machine Expert?

I have XP and 3d software so I’m compatible and haven’t had those issues. Yes I have heard this, but unfortunately after I bought my Pfaff, or I would not of bought the Pfaff.

Husqvarna gave me instructions to download and load a new driver but still I cannot get it to work.

Husqvarna Viking 4d Embroidery Extra Software With Dongle

If installing the updates doesn’t fix your problem, the only solution is to completely uninstall 4D and all of its components and then reinstall it. I have been told they are no longer making my machine or the dongle. In reply to ConnieYO’s post on August 16, In case you have not solved your problem yet – I had a similar problem. It wasn’t me having the issues, I was just responding to another person’s post.


I followed your directions I almost couldn’t find where to get the dongle driver upgrade and low and behold my 4D is now up and running. You embrpidery right to advise me to contact my dealer who sold me the software. A few years ago my windows xp died and i went to windows vista.

SaraBertsch Replied on October 23, Want Answer 0 Clicking this will make more experts see the question and we embrokdery remind you when it gets answered. Yesterday, with the help of a wonderful friend, who owned the Pfaff store in Butte, MT, I upgraded to Windows 10 after downloading new hasp drivers for my 4D Emb Extra. Dec 20, Husqvarna Designer I. It tried to open but it couldn’t read the hasp info.

Suggest you contact Software Support for Viking at Toll free 1. I wouldn’t have upgraded to another Pfaff software. That upgrade takes a while, but the steps provided on Microsoft’s site, were easy to follow.

My question is my 3D software is on my XP laptop and it is about to crash I thought there would be some kind of upgrade for the D1 but apparently not. It was not a cheap program. I have never had a problem with any of my 4. Each software problem including Microsoft have end date life cycles for software and this is very commonplace.


Over the years I had 4 Viking embroidery machines the last one was the SE, well last week embroidry piece of junk went, and I bought a Pfaff CV, it is a far better machine than embroidety Viking could ever be!

Do not change the file name. KarenWattsMontana Replied on August 13, My mom just have me hers and I had some ideas to get it running but none have panned out so far.

BunnyeB Replied on November 7, Thanks for your feedback, it helps us improve the site.

4D embroidery dongle – Fitbit Community

If all else fails contact your dealer or your salesperson that sold this software to you, it could the rare defective dongle and not something that you are doing.

VSM Software will need to provide a fix for that problem. It may help many of us to know what is ahead

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