I kept the CD. It is brand new, I bought it from Amazon, how do I get a replacement? If you install Amcap bundled software or Skype, under property page you can turn the Auto EV off by the software. Did you install the Genius IPM utility? Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
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I am trying to install the camera, people can see me but I cannot see them.
Download Genius PPM driver Webcams free software
We have some problems with your product. What is your global warranty on your products?
If you did not install the bundled software, you should check Video Setting in the chat program and find out if your friend has turned off the function which causes you cannot see them. Also make sure the other webcams are normal. How do I fix this? Unfortunately, we do not offer global warranty on our products. My webcam is automatically adjusting the light that makes my cam lose the FPS, how can I turn off that auto adjustment?
What is license key? However, it cannot be turned on anymore. If yes, turn off the function.
We appreciate your feedback for your Genius product user experience. The software in the package is a application, it only works with Win7 and previous versions. I bought a Genius product seven days ago. I need a service manual to check for potential problems, so can repair it ourselves.
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
Crazy Talk works with Windows 10 or previous versions but the Genius utility only works in Windows 7 or previous versions. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.
Plug the webcam into the laptop first before you install the IPM program. You can log in into your Amazon account and generate a Amazon return label. The product is a plug-n-play device, no driver is required. It is brand new, I bought it from Amazon, how do I get a replacement? When I installed the program, I am asked for a license key. I lost the Webcam CD and would like to install Crazytalk software for the cam. Check your webcam spec.
CrazyTalk CD is a free bundled software in the package, you can download any kind of chat software or app from the internet. If you install Amcap bundled software or Skype, under property page you can turn the Auto EV off by the software. I kept the CD. Did you install the Genius IPM utility? Because of copyright regulation, we cannot offer you a new CD or license key.
If webcam is a plug-n-play device, no driver is required. Where can I download it?
I have a webcam, when I installed the software, it is asking me to key in the password, what is the password? They all work with with the webcam. You can download a free chatting program from the internet.
Can I install the webcam on my Android tablet?