The carriage moves to the access area on the left side of the printer. Make sure that you shake the other printhead back and forth six times before installing it. We are unable to determine your warranty status for the product and serial number provided. The product Toolbox opens. The Virtual Agent is currently unavailable. If the gray blocks in Test Pattern 3 show no defects , continue to the next solution to retry the alignment.
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You do not need to continue troubleshooting.
See the Frequently asked questions in this document to resolve connection issues, try to add the printer again, then continue to the next step. Do not overfill the paper tray. Touching the nozzles can permanently damage the printhead. On the control panel, touch the Right Arrow to display the second navigation screen. Please use the product number and serial numbers of the new product to validate warranty status.
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To see if your product is still under warranty, go to the warranty check website http: White gaps or dark lines in Test Pattern 3. Print and evaluate a Print Quality Diagnostics page Load plain, white paper into the paper tray. For everyday text documents, plain paper with ColorLok technology works well. Some media may not absorb ink as well as others. The printer cleans the printheads. When the printer has been serviced, replace the printhead associated with the kinked tubes:.
Open the carriage access door, and then touch Change Printhead on the control panel. Press the Power button to turn on the product.
HP Officejet Pro 8500A (A910) All-in-One Printer Series – Print a Test Page
Disconnect the USB cable from the printer, if necessary. Evaluate the ink supply tubing Follow these steps to evaluate the ink supply tubing.
How does HP install software and gather data? Some of the following solutions require the full HP software.
Which OfficeJet A A printer firmware version to use? – HP Support Community –
Pull the blue printhead latch all the way forward, and then press down to fully engage the latch. Make sure that the selected option matches your paper size.
a9100 This product was sold by a reseller. Follow this checklist to stop these prints: Prepare for installation Before setting up the printer on your wireless network, get the network name and password and make sure that the router, printer, and computer are turned on. Contact HP Support to schedule a repair or replacement. Pull out the tray extender.
HP Officejet Pro A e-All-in-One Printer series – A – Driver Downloads | HP® Customer Support
Do not continue with the steps in this solution. Asia Pacific and Oceania. Let HP identify any out-of-date or missing drivers and software.