Click Printers , and then right-click the icon for your product. If one of these solutions resolves the issue, you do not need to continue troubleshooting. Cause Print cartridge recognition error messages are displayed if the printer is unable to communicate with the cartridge s. If these steps resolved the issue , you do not need to continue troubleshooting. An error message indicating a print cartridge is not recognized displays on the computer screen. Thus, the warranty has been removed from this product.

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See your browser’s documentation for specific instructions. The list of recommended drivers for your product has not changed since the last time you visited this page.

HP Deskjet D1300, D1400, D2300, and D2400 Series Printers – Printing a Self-Test Report

Clean the paper rollers With the rear door removed and the power cord disconnected, clean the paper rollers. Trying to clear jammed paper from the front of the product can damage the print mechanism.

Service or replace your HP product if you completed all preceding steps. Please use the product number and serial numbers seres the new product to validate warranty status. Align the cartridges Use one of the following methods to align the cartridges.


If the message on the computer says that s1300 cartridge you removed is Determine which cartridge is causing the problem Use one of the following two options to determine which cartridge is causing the issue.

Select an operating system and version to see available software for this product. Modify your browser’s settings to allow Javascript to execute.

How do I resolve this issue? See your browser’s documentation for specific instructions. The Virtual Agent is currently unavailable.

HP Deskjet D, D, and D Printer Series – Blinking Power Light | HP® Customer Support

Know the approximate ink level of each print cartridge with the onscreen Ink Status window. Open the cover on the product, and then wait until the carriage is idle and silent. A snapping sound will be heard when the print cartridge is correctly positioned.

Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. Choose one of the following messages that sefies on your computer, and then expand that section for solutions.


Printer Specifications for HP Deskjet D1300 Printer Series

Asia Pacific and Oceania. If the paper tears when removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product.

Contact HP Support to schedule a repair or replacement. The black or photo cartridge goes up the right. How does HP install software and gather data? Thank you for your patience. This process can take several minutes depending on the number of warranties being checked. HP encountered an error while trying to scan your product. This page requires Javascript. Or, view all available drivers for your product below.

Black True Type text resolution. Open the printer top access door. Supported index and greeting cards.

Javascript is disabled in this browser. This page requires Javascript. Supported borderless photo paper Photo paper type.

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